Frequently Asked Questions
Everything you need to know about your luxury eyewear experience.
Are your frames and sunglasses 100% authentic?
Yes, EuroOptica™ is an authorized dealer for all the luxury brands we carry. Every pair of glasses comes with a certificate of authenticity and the original manufacturer's packaging.
Do you offer prescription lens services online?
Absolutely. You can customize your frames with high-quality prescription lenses, including single vision, progressive, and blue-light blocking options, by uploading your valid prescription during checkout.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. For custom prescription orders, please allow an additional 7-10 business days for our lab to craft your lenses to perfection.
What is your return policy for eyewear?
We offer a 30-day return policy for most frames and sunglasses in their original, unworn condition. Please note that custom-made prescription lenses are non-refundable.
Do you provide international shipping?
Yes, EuroOptica™ ships our designer collections worldwide. Shipping costs and delivery times vary by destination and are calculated at the final stage of checkout.
How should I care for my new luxury frames?
To maintain the longevity of your eyewear, always store them in their protective case and clean the lenses only with a microfiber cloth and specialized lens cleaner to avoid scratches.