Returns & Exchanges
At EuroOptica™, we want you to be completely satisfied with your luxury eyewear purchase. If you are not entirely happy, we offer a 30-day return policy for a full refund or exchange on all unworn frames in their original packaging.
Return Process
- 1.Initiate Your Return
Log into your account portal or contact our customer care team to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
- 2.Prepare the Package
Carefully pack your eyewear in its original designer case and branded box, ensuring all certificates of authenticity and cleaning cloths are included.
- 3.Ship to EuroOptica™
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring you keep a copy of the tracking receipt.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the frames, your refund will be processed to your original payment method within 5-7 business days.